Our humidifiers are built for all different environments, so it is possible the mist output setting is simply too high for your space. Try to adjust the mist so you see it rise, but not fall onto the surface. If this doesn’t solve the problem, check to make sure the rubber ring inside the water tank cap is secure. If you move your humidifier often, always move the tank & basin separately to reduce leaking.
Still having a problem? Please reach out to our Customer Care representatives to help resolve this.